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If you would like to talk, meet or work with us, please get in touch

Just Go! Holidays
Festival House
Jessop Avenue
Cheltenham
GL50 3SH

tel: 08432 244 222

Email: Use the 'Contact Us' Page

Join the Team

Full time Reservations/Sales Consultants required
(No Agents please)


We are one of the UK’s leading tour operators offering exciting and diverse holidays to the UK and continental destinations, looking to recruit an experienced Reservation/Sales Consultant to work as part of our Reservations team, with an immediate start.

Within this varied and busy role, the main duties include the following:

  • Responding to incoming customer phone calls efficiently and professionally
  • Selling holidays to suit customer requirements
  • Logging all customer booking details onto the Company’s computerised booking system
  • Accurately taking customer payments
  • Selling holiday insurance and other related products
  • Providing exceptional service to our customers along with looking for further sales opportunities
  • Completing paperwork to be sent out to customers
  • Processing brochure requests
  • Maintaining up-to-date product and tour knowledge in order to provide excellent customer service
The ideal candidate for this exciting role will have excellent communication and customers services’ skills, be computer literate, a fast learner, friendly and patient along with the ability to maximise every sales opportunity. Prior telesales or customer service experience ideally in a travel/leisure environment is desirable. Training will be provided.

As our Reservations office is open seven days a week, flexibility in terms of working hours is an absolute must. In return we will consider flexible working arrangements.

If you feel you have the relevant experience and attributes for this role please send your CV and letter of application to Helen Moylan/ HR Director at recruiting@justgoholidays.com without delay.

Full-time Administration Operations / Reservations Assistant
Competitive Salary
(No Agents please)


We are one of the UK’s leading tour operators offering exciting and diverse holidays to the UK and continental destinations, looking to recruit a full time Administration Assistant to work as part of our Operations team, with an initial period spent within our Reservations’ team.

We are looking for someone ideally with previous travel administration experience for this varied and busy role. The main duties include the following:

  • Assist with the creation of tours onto our in-house reservation system, allocating hotels and inputting all data relevant to each tour
  • Deal efficiently and effectively with requests and emails from internal and external customers
  • Manage administration direct with hotels including room requests, rooming lists, additional bookings, special requests and cancellations
  • Make air bookings, cruise bookings and organising transfers
  • Assist with the ongoing management of information held on all internal systems and documents
  • Manage any transfers from start to finish ensuring all information is correct by updating systems and informing passengers
  • Consolidate any amendments and cancellations to tours and bookings, ensuring these are communicated to correct parties in a prompt and timely manner
  • Assist with Club Class bookings by checking daily reports, updating internal system and booking direct with Chauffeur hire
  • Build and maintain good working relationships with all contacts including hotels, agents and excursion properties
  • Assist in the management of excursions including costings, timings and dates, and create/ distribute driver notes and itineraries
  • Purchase tickets for excursions from the relevant event / tour companies
  • Distribute vouchers and tickets to coach companies via recorded delivery in advance of tours
  • Update and manage automated systems for final numbers, and communicate these to relevant excursion properties
  • Produce and distribute various correspondence including final confirmations
The ideal candidate for this exciting role will be an excellent communicator with strong administration skills with a great attention to detail. Reliable and enthusiastic, we’re looking for someone who is highly organised, able to prioritise their workload in a fast paced environment and can work to deadlines. They must be computer literate, have solid team work skills with a strong work ethic and be confident to use their own initiative.

Although previous experience in travel/ coach holidays would be an advantage, experience in other customer based operational roles within a busy administration environment will be considered. Training in the role will be provided.

If you feel you have the relevant experience and attributes for this role please send your CV and letter of application to Helen Moylan/ HR Director at recruiting@justgoholidays.com without delay.

Junior IT Support Analyst required
(No Agents please)
Full-time (37.5 hours)/ Part-time will be considered


We are one of the UK’s leading tour operators offering exciting and diverse holidays to the UK and continental destinations, looking to recruit a Junior IT Support Analyst to work within our small IT function.

Within this varied and busy role, the main duties include the following:

  • Monitor and resolve IT support helpdesk tickets to the satisfaction of users throughout the Business
  • Undertake System Administration tasks such as password resets as requested
  • Provide accurate and timely business solutions to basic reporting and development requirements from users
  • Provide overall support for software/hardware used by all employees of the Business
  • Keep track of the company’s IT licences
  • Take responsibility for keeping the IT Asset Register up to date
  • Work closely and maintain good relations with a variety of IT partners
  • Actively monitor and react to system performance, make necessary changes and long term recommendations to ensure IT capacity stays ahead of business demand
  • Actively monitor and react to system security performance, make necessary updates and recommendations to ensure Data Integrity and system security is not compromised
  • Contribute to an effective Disaster Recovery plan
  • Provide support for printers in conjunction with third party supplier
  • Understand and support the telecoms system as used by the business.
The ideal candidate for this exciting role will be highly organised, with the ability to prioritise their own workload to ensure they can meet customer demands and manage expectations effectively. A good all round team player, who is approachable with a “can-do attitude”, we’re looking for someone who has previous experience within a similar IT Systems Administrator/ Service Desk environment, with good working knowledge of desktop applications (in particular Microsoft Office, Outlook, internet browsers). They must have excellent Excel skills and ideally some knowledge of Microsoft Operating Systems and Microsoft Exchange, along with some experience of user administration and system monitoring tools and experience in performing hardware and software installation on client systems. Exposure to and/ or interest in working with SQL/PHP would be a distinct advantage.

If you feel you have the relevant experience and attributes for this exciting role please send your CV straight away to Helen Moylan, HR Director at recruiting@justgoholidays.com